connection with your use of our services, including those offered through our websites, emails, and mobile
applications (collectively, the "Service"). The
terms "we", "us", and "Redeem" refer to:
(i) Redeem App Inc., a Florida corporation with its headquarters in Boca Raton, Florida., if you are a resident of
the United States or Canada
When you use the Service, you consent to our collection, use, and disclosure of information about you as
Nevertheless, the English version governs your relationship with Redeem App, and any inconsistencies among the
different versions will be resolved in favor of the English version.
- INFORMATION WE COLLECT AND HOW WE USE IT
We may collect and store information about you in connection with your use of the Service, including any
information you transmit to or through the Service. We use that information to provide the Service’s
functionality, fulfill your requests, improve the Service’s quality, engage in research and analysis
relating to the Service, personalize your experience, track usage of the Service, provide feedback to third
businesses that are listed on the Service, display relevant advertising, market the Service, provide customer
support, message you, back up our systems, allow for disaster recovery, enhance the security of the Service,
comply with legal obligations. Even when we do not retain such information, it still must be transmitted to
servers initially and stored long enough to process.
Please also note:
- Account Information:If you create a Redeem account, we may store and use the information you
provide during that process, such as your full name, email address, zip code, physical address, and other
information you may provide with your account, such as your gender, phone number, and birth date. We may
publicly display your first name and last initial, as well as any photo or other content you submit through
registration process, as part of your account profile. You can modify some of the information associated
your account through your account settings. If you believe that someone has created an unauthorized account
depicting you or your likeness, you can request its removal by contacting our customer support.
- Public Content:Your contributions to the Service are intended for public consumption and are
therefore viewable by the public, including your photos, ratings, reviews, tips, lists, Collections,
compliments. Your account profile (e.g., first name, last initial, city, neighborhood, month and year
profile photos and friends) is also intended for public consumption, as is some of your other activity
the Service, like how you vote on other people’s contributions (e.g., useful, funny, cool, helpful,
helpful), which contributions you like, where you check-in or where your friends check-in on your behalf,
contributions or users you follow, and which businesses you bookmark. You can limit the public nature of
these activities through your account settings.
- Communications:When you sign up for an account or use certain features, you are opting to
receive messages from other users, businesses, and Redeem. You can manage some of your messaging preferences
through your account settings but note that you cannot opt out of receiving certain administrative,
transactional, or legal messages from Redeem. We may also track your actions in response to the messages you
receive from us or through the Service, such as whether you deleted, opened, or forwarded such
messages. If you exchange messages with others through the Service, we may store them in order to
process and deliver them, allow you to manage them, and we may review and disclose them in connection with
investigations related to use of the Service, as well as our efforts to improve the Service. We
may not deliver messages that we believe are objectionable, such as spam messages, or fraudulent
If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone
carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts
they receive. We may also store information that you provide through communications to us, including from
calls, letters, emails and other electronic messages, or in person. If you are a representative of a
listed on Redeem, we may contact you, including by phone or email, using the contact information you provide
make publicly available, or that we have on record for your business. Our calls with you may be monitored
recorded for quality purposes.
- Transactions:If you initiate a transaction through the Service, such as a redemption offer
from the marketplace, we may collect and store information about you, such as your name, phone number,
email, and payment information (such as a credit card number and expiration date), as well as any other
information you provide to us, in order to process your transaction, send communications about them to you,
populate forms for future transactions. This information may be shared with third parties, and third parties
share such information with us, for the same purposes. When you submit credit card numbers, we encrypt that
information using industry standard technology. If you write reviews about businesses with which you
through the Service, we may publicly display the fact that you transacted with those businesses. For
you redeem and offer through the Service and write a review about your experience, we may publicly display
fact that you made your dinner reservation through the Service.
- Activity:We may store information about your use of the Service, such as your search
activity, the pages you view, the date and time of your visit, businesses you call using our mobile
applications, and reservations, purchases, or transactions you make through the Service. We may also store
information that your computer or mobile device may provide to us in connection with your use of the
such as your browser type, type of computer or mobile device, browser language, IP address, WiFi information
such as SSID, mobile carrier, phone number, unique device identifier, advertising identifier, location
(including geolocation, beacon based location, and GPS location), and requested and referring URLs and
applications. We may also receive and store your location whenever our mobile applications are running,
including when running in the background, if you enable our mobile apps to access such information in the
of using the Service. You may be able to limit or disallow our use of certain location data through your
or browser settings, for example by adjusting the "Location Services" settings for our applications in iOS
- Different Devices:You may access the Service through different devices (e.g., your mobile
phone or personal computer) and different platforms (e.g., the Redeem website or Redeem mobile apps). The
information that we collect and store through those different uses may be cross-referenced and combined, and
your contributions through one Redeem platform will typically be similarly visible and accessible through
other Redeem platforms.
- Legal Basis for Processing:For residents of the EEA and Switzerland only, our legal basis for
collecting and using the information described above will depend on the specific information concerned and
context in which we collect it. We, however, will normally collect personal information from you only where
have your consent to do so, where we need the personal information to perform a contract with you, or where
processing is in our legitimate interests and not overridden by your data protection interests or
rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from
or may otherwise need the personal information to protect your vital interests or those of another person
instance, to prevent, investigate, or identify possible wrongdoing in connection with the Service or to
with legal obligations). If we ask you to provide personal information to comply with a legal requirement or
perform a contract with you, we will make this clear at the relevant time and advise you whether the
of your personal information is mandatory or not (as well as of the possible consequences if you do not
your personal information). If we collect and use your personal information in reliance on our legitimate
interests (or those of any third party), this interest will typically be to operate our Services,
with you in relation to our Services, or for our other legitimate commercial interests, for instance, when
responding to your queries, to analyze and improve our platform, engage in marketing, or for the purposes of
detecting or preventing fraud. If you have questions about or need further information concerning the legal
basis on which we collect and use your personal information, please contact us at the address listed below
the “Contact” section.
such as HTML5 and Flash (sometimes called "flash cookies"), advertising identifiers (including mobile
such as Apple’s IDFA or Google’s Advertising ID) and similar technology ("Cookies")
in connection with your use of the Service, third party websites, and mobile applications. Cookies may have
identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and
our web pages. Cookies may transmit information about you and your use of the Service, such as your browser
search preferences, IP address, data relating to advertisements that have been displayed to you or that you
clicked on, and the date and time of your use. Cookies may be persistent or stored only during an individual
- Processes: Intended to make the Service work as per its intended use. I.e. We use a Cookie that tells us
whether or not you have already created an account.
- Authentication: Intended to prevent fraud, protect data and comply with legal requirements. I.e. Cookies are
utilized to determine whether or not you are logged in.
- Preferences: Intended to remember how you prefer the Service to behave and work for you. I.e. Cookies are
utilized to determine if you declined to allow us to send push notifications to your mobile device.
- Notifications: Cookies are used to allow or prevent notices of information or options. I.e. A Cookie is used
to prevent us from sending you a signup notification if you have already received it.
- Advertising: Intended to provide you with relevant advertising. I.e. Cookies may be used to deliver you
relevant interest based advertisements which can be based on your browsing history on other websites or inform
of us of your recent interactions with other ads.
- Analytics: Cookies are used to help us better understand how visitors use and interact with our Service. I.e.
A Cookie tells us how you interact with our marketplace suggestions.
You can set some Cookie preferences through your device or browser settings, but doing so may affect the
functionality of the Service. The method for disabling Cookies may vary by device and browser, but can usually be
found in your device or browser preferences or security settings. For example, iOS and Android devices each have
settings which are designed to limit forms of ad tracking. Please note that changing any of these settings does
not prevent the display of certain advertisements to you.
- THIRD PARTIES
Third parties may receive information about you as follows:
type of information for the same purposes as we do. In doing so, we adhere to the Digital Advertising
Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. Third parties may be able to
associate the information they collect with other information they have about you from other sources. We do
necessarily have access to or control over the Cookies they use, but you may be able to opt out of some of
practices. Please note that opting out does not prevent the display of all advertisements to you.
we may share non-personally identifiable information from or about you, such as location data, advertising
identifiers, or a cryptographic hash of a common account identifier (such as an email address), with third
parties in connection with advertising programs and data analytics, including with third parties that help
determine the efficacy of such advertising programs by aggregating information they receive from multiple
services like the Service. You may be able to limit our sharing of some of this information through your
device settings, as described in Section 2 above, or through the Service’s settings.
- Content Partners:We allow third party partners to use and display some of the public content
available through the Service, such as your photos, reviews, and other information detailed in Section 1(b)
- Service Providers:We may rely on third party providers to support or provide some of the
services that are available through the Service, such as reservations.. We may also rely on third party
providers to perform certain services for us in connection with your use of the Service, such as
and hosting services, network security, technical and customer support, tracking and reporting functions,
quality assurance testing, payment processing, our own marketing of the Service, and other functions. We may
share information from or about you with these third party providers so that they can perform their services
complete your requests. These third party providers may share information with us that they obtain from or
you in connection with providing their services or completing your requests. Third party providers may also
share this information with their subsidiaries, joint ventures, or other companies under common control.
our web pages utilize framing techniques to serve content to you from our third party providers, while
preserving the look and feel of the Service. In such cases, please note that the information you provide is
being provided to the third party.
- Aggregate or Anonymous Information:We may share user information in the aggregate with third
parties, such as businesses that are listed on REDEEM and content distributors. For example, we may disclose
number of users that have been exposed to or clicked on advertisements. We may also disclose anonymized
information about your use on REDEEM. For example, if you engage in a transaction in connection with REDEEM,
may publicly disclose information about the transaction without providing additional identifying information
about you or otherwise disclosing your participation in the transaction.
- Business Transfers:We may share information from or about you with our parent companies,
subsidiaries, joint ventures, or other companies under common control, in which case we will require them to
company will possess the same information, and will assume the rights and obligations with respect to that
- Businesses on REDEEM:We may share information from or about you (such as your age, gender,
and city), your devices, and your use of the Service (such as which businesses you bookmark or call, or if
visit a business’s URL) with businesses listed on REDEEM. You may adjust your account settings to
or decrease the amount of information we share. Keep in mind that businesses may still see your public
and posts, and may receive information from or about you when you transact or communicate with them, through
Redeem or otherwise, regardless of your settings (see Section 1 above). Additionally, if you make a phone
to a business through or in connection with your use of the Service, we may share information about your
with the business that the business would have received had you called them directly, such as the date and
of your call and your phone number. You may be able to limit our ability to collect and share your phone
through your phone’s settings or phone service provider.
- Investigations and Legal Disclosures:We may investigate and disclose information from or
about you if we have a good faith belief that such investigation or disclosure: (a) is reasonably necessary
comply with legal processes and law enforcement instructions and orders, such as a search warrant, subpoena,
statute, judicial proceeding, or other legal process or law enforcement requests served on us; (b) is
prevent, investigate, or identify possible wrongdoing in connection with the Service; or (c) protects our
rights, reputation, property, or that of our users, affiliates, or the public, such as disclosures in
with Redeem’s Consumer Alerts program. If you flag or otherwise complain to us about content through
Service, we may share the substance of your complaint with the contributor of that content in order to
an opportunity for the contributor to respond.
- Links:The Service may link to third party services, like a business’s URL. Except as
set forth herein, we do not share your personal information with them, and are not responsible for their
practices. We suggest you read the privacy policies on or applicable to all such third party services.
- Third Party Accounts:If you sign up for, or log into, REDEEM using a third party service like
Facebook or Google, or link your REDEEM account to your account with a third party service like Facebook,
Instagram or Twitter, we may receive information about you from such third party service. If you post
a third party service through the Service, that third party service will also receive that content, which
be visible to anyone that has access to it through that third party service.
- CONTROLLING YOUR PERSONAL DATA
Other users may be able to identify you, or associate you with your account, if you include personal
in the content you post publicly. You can reduce the risk of being personally identified by using the
pseudonymously, though doing so could detract from the credibility of your contributions to the Service.
also note that the messages you send or receive using the Service are only private to the extent that both
the person you are communicating with keep them private. For example, if you send a message to another
user may choose to publicly post it. Also, we may access, review, and disclose such messages in connection
investigations related to use of the Service, as well as our efforts to improve the Service.
- DATA RETENTION AND ACCOUNT TERMINATION
You can close your account via your account settings. We will attempt to remove certain public posts from
and/or dissociate them from your account profile, but we may retain information about you for the purposes
investigate, or identify possible wrongdoing in connection with the Service or to comply with legal
Please note that businesses cannot remove their business listings, ratings, or reviews by closing their
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly
collect personal information from children under 13. If you become aware that a child has provided us with
personal information without parental consent, please contact us immediately. If we become aware that a child
under 13 has provided us with personal information without parental consent, we take steps to remove such
information and terminate the child's account.
We use various safeguards to protect the personal information submitted to us, both during transmission and
we receive it. However, no method of transmission over the Internet or via mobile device, or method of
storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your
information, we cannot guarantee its absolute security.
Redeem App Inc
Attn: Privacy Management
9858 Clint Moore Rd C111284
Boca Raton, Florida
We will take such steps as we deem necessary to confirm your identity before sharing any personal data with
We will respond to proper and confirmed requests relating to personal data within 30 days, or as otherwise
required by applicable law.
our collection, use, and disclosure of information about you and will be located here. If we make
to or on the effective date of the changes. By continuing to access or use the Service after those changes
- CALIFORNIA RESIDENTS: YOUR CALIFORNIA PRIVACY RIGHTS
We do not disclose your personal information to third parties for the purpose of directly marketing their
or services to you unless you first agree to such disclosure. If you have any questions regarding this policy,
would like to change your preferences, you may contact us at the address listed above in Section 8.